Financial Policy

Verification of Benefits

Please remember that you must present a valid insurance card upon each visit with OSO. It is your responsibility, as the insured, to follow the rules and guidelines outlined by your individual insurance policy. You are responsible for understanding what your coverage limitations are, including referrals and pre-authorization. Inaccurate information, expired insurance cards, or failure to obtain proper authorization will result in payments being your direct responsibility. If you should require assistance in obtaining an authorization or referral please call our office.

HMO Patients

HMO patients require a paper referral prior to scheduling an appointment. It is the patient’s responsibility to obtain this referral. If you should require assistance in obtaining a referral please call our office.

NON – CONTRACTED Insurance Plans

NON – CONTRACTED insurance plans require an authorization prior to scheduling an appointment. It is the patient’s responsibility to work with their referring doctor or primary care provider to obtain the authorization. If you should require assistance, please call our office.

Cash Payments

We provide a 20% discount to cash-pay patients with no insurance. Payment must be made in full at time of service.

Fill out the Forms

We charge a $25.00 fee for filling out FMLA, Disability or any other forms. Please allow 5 business days for the completion of forms.

Cancellation Policy

We require 24 hours notice for appointment cancellations. If you cancel less than 24 hours in advance, you will be charged a $40 cancellation fee. If you do not show up for your appointment, you will be charged a $40 no-show fee.

Surgery

If your provider indicates you require a surgery or procedure, we will approve the procedure with your insurance company as well as obtain benefits. If the insurance company indicates there is a deductible or a co-insurance, which is the patient’s responsibility, that amount is collected prior to your procedure.

Legal Fees

Please call the office for a fee schedule.

Motor Vehicle Accidents

Cash-pay only. We do not accept any liens.